How to Check and Pay E-Challan in West Bengal: A Complete Online Guide
01 June, 2026
West Bengal presents one of the most varied traffic environments in India. Kolkata, the state capital, combines some of the narrowest arterial roads among Indian metros with a road network shared by cars, auto-rickshaws, buses, and the country's last operational tram system. Beyond Kolkata, the state stretches from the industrial belt of Durgapur and Asansol in the west to Siliguri in the north, a city that serves as the sole land corridor connecting the rest of India to the northeast. The e-challan West Bengal system covers this entire geography, logging violations digitally and making them available to check and pay online.
Whether you received an SMS about a fine after driving through the Howrah Bridge zone or you want to do a West Bengal traffic fine check before your RC renewal, this guide covers everything. You will find out how the system works, how to check your challan status, how to pay it, what the fines are, and what to do if a challan was issued incorrectly.
How the E-Challan System Works in West Bengal
The e-challan West Bengal system operates within the national digital enforcement framework built by the Ministry of Road Transport and Highways. The state's traffic police use a combination of CCTV cameras at major junctions, ANPR cameras on key arterial roads and highways, including NH-19 (the Grand Trunk Road connecting Kolkata to Delhi), and handheld e-challan devices carried by officers during patrol duty.
When a violation is recorded, the system generates a West Bengal traffic police challan linked to the vehicle's registration number. An SMS notification is sent to the mobile number registered with the West Bengal RTO, and the challan appears online within 24 to 72 hours on both the state portal and the national Parivahan database.
Kolkata sees the highest volume of West Bengal RTO challan records, driven by the density of the city's traffic and the active enforcement by Kolkata Traffic Police, which operates across distinct zones, including the North, South, East, and Suburban divisions. Outside Kolkata, Howrah, Durgapur, Asansol, and Siliguri all have active district traffic police units issuing challans regularly.
A useful point specific to West Bengal: the EM Bypass (Eastern Metropolitan Bypass) and VIP Road in Kolkata are two of the heaviest ANPR enforcement corridors in the state, particularly for overspeeding and lane violations. Any e-challan West Bengal issued on these corridors typically appears on the Parivahan portal within a few hours. The NH-19 Grand Trunk Road is the primary highway enforcement zone outside Kolkata.
How to Check Your E-Challan Status in West Bengal Online
There are three reliable ways to check your e-challan West Bengal status. Here is how each works.
Via the West Bengal Traffic Police State Portal
The West Bengal Police website at wbpolice.gov.in provides access to e-challan records for the state. For Kolkata-specific challans, the Kolkata Police portal at kolkatapolice.gov.in also has a dedicated traffic section.
Steps:
- Visit wbpolice.gov.in or kolkatapolice.gov.in and navigate to the traffic or e-challan section
- Enter your vehicle registration number (for example, WB02AB1234) or your driving licence number
- Submit and view all pending challans linked to your vehicle
The state portal is the best starting point to check challan West Bengal records issued manually by traffic officers, which can sometimes take 24 to 48 hours longer to appear on the national database. The West Bengal e-challan status check on the state portal is particularly reliable for Kolkata city challans.
Via the Parivahan National Portal
The national portal at echallan.parivahan.gov.in is the most comprehensive database for how to check challan in West Bengal, aggregating records from ANPR cameras, CCTV systems, and officer-issued challans across all districts.
Steps:
- Visit echallan.parivahan.gov.in
- Click on Check Challan Status
- Enter your vehicle number, challan number, or driving licence number
- Complete the captcha and click Get Detail
ANPR-generated challans from the EM Bypass, VIP Road, and NH-19 tend to appear on Parivahan faster than manually issued ones. Checking your West Bengal e-challan status here is particularly useful for highway challans and for vehicles that travel across multiple districts.
Via Mobile Apps
For a quick West Bengal traffic fine check without logging into any portal, two apps work well:
- mParivahan: The official NIC government app. Enter your vehicle number to view all linked challans alongside basic vehicle and licence details.
- Vehicle Info: A third-party platform that aggregates West Bengal e-challan status data from the Parivahan database and presents results in a clean, easy-to-read format. It is one of the most efficient ways to check challan West Bengal records using just your registration number, and it lets you move straight to payment in the same session.
The Vehicle Info West Bengal challan page is a single destination for how to check challan in West Bengal and pay it without juggling multiple government websites.
Pay Your West Bengal Traffic Challan Online: All Available Options
Once you have identified your outstanding fine, paying it is quick through any of the following channels. Every method lets you pay challan West Bengal online from wherever you are, without visiting a police station or traffic court.
Via the Parivahan Portal:
1. Visit echallan.parivahan.gov.in and search for your challan by vehicle or challan number
2. Click Pay Now on the pending e-challan West Bengal fine
3. Select your payment method: UPI, debit card, credit card, or net banking
4. Complete the payment and save your receipt
Via the West Bengal Police Portal:
After locating your challan on wbpolice.gov.in or kolkatapolice.gov.in, click Pay and proceed through the payment gateway. West Bengal challan payment online through the state portal is straightforward and accepts all standard digital payment modes.
Via Vehicle Info:
Vehicle Info makes West Bengal challan payment online especially convenient. Enter your vehicle number, view all pending fines, and pay directly using UPI, debit card, credit card, or net banking. There is no account creation required, and the payment reflects on the official portal records within 24 to 48 hours.
Via UPI Apps:
Paytm, Google Pay, and PhonePe all support direct e-challan payment. Open the app, find the traffic fine or challan section, enter your vehicle or challan number, and confirm. These are among the most widely used West Bengal e-challan payment methods and require no additional setup beyond your existing UPI account.
After paying through any channel, save your payment receipt. If the challan status has not updated within 48 hours, keep the receipt as proof until the portal reflects the payment.
Traffic Violations and Fines in West Bengal: The Penalty Breakdown
The table below lists the most common reasons a traffic challan West Bengal is issued and the corresponding penalty amounts under the Motor Vehicles (Amendment) Act, 2019.
| Violation | Fine Amount |
|---|---|
| Riding without a helmet | Rs 1,000 |
| Not wearing a seatbelt (front seat) | Rs 1,000 |
| Not wearing a seatbelt (rear seat) | Rs 1,000 |
| Using a mobile phone while driving | Rs 1,000 (first); Rs 2,000 (repeat) |
| Jumping a red light | Rs 1,000 to Rs 5,000 |
| Overspeeding (light vehicle, city) | Rs 1,000 to Rs 2,000 |
| Overspeeding (highway or bypass) | Rs 2,000 to Rs 4,000 |
| Drunk driving (first offence) | Rs 10,000 plus up to 6 months imprisonment |
| Drunk driving (repeat offence) | Rs 15,000 plus up to 2 years imprisonment |
| Driving without a valid licence | Rs 5,000 |
| Driving without valid insurance | Rs 2,000 |
| Triple riding on a two-wheeler | Rs 1,000 |
| Wrong-side or wrong-lane driving | Rs 1,000 to Rs 5,000 |
| Wrong parking | Rs 500 to Rs 1,000 |
West Bengal applies the national fine structure from the 2019 MV Act amendment. Within Kolkata, signal jumping and wrong parking account for a high proportion of the total e-challan West Bengal volume, which reflects the density of the city's road network and the limited space for vehicles at major junctions.
Durga Puja, the state's most significant festival, brings a dramatic surge in vehicle movement across Kolkata and other cities each year. During this period, enforcement is intensified significantly, and both static and mobile West Bengal RTO challan issuance increases substantially across the city's pandal circuits and approach roads.
West Bengal Traffic Police Contacts and Helpline Numbers
For queries related to a challan or to report a traffic issue, here are the key contacts across West Bengal:
| Contact | Details |
|---|---|
| West Bengal Police Emergency | 112 |
| Police Control Room | 100 |
| Road Accident Helpline | 1073 |
| West Bengal Police Website | wbpolice.gov.in |
| Kolkata Police Website | kolkatapolice.gov.in |
For city-level queries about a West Bengal traffic police challan:
- Kolkata Traffic Police: Contact through kolkatapolice.gov.in, which has division-wise details for North, South, East, and Suburban traffic zones
- Howrah Traffic Police: Contact through the Howrah City Police or the West Bengal Police portal
- Durgapur Traffic Police: Contact the Asansol-Durgapur Police Commissionerate for Durgapur area challan matters
- Siliguri Traffic Police: Contact the Siliguri Metropolitan Police for all local traffic queries
For the West Bengal traffic police helpline specific to your district, visit wbpolice.gov.in and navigate to your district for local contact details.
Dispute a Wrong E-Challan in West Bengal: Your Rights Explained
Camera misreads, data entry errors, and plate recognition failures can all lead to a challan being raised against the wrong vehicle. If you believe an e-challan West Bengal has been issued incorrectly, here is the process to resolve it.
Step 1: Verify the challan details. Log in to echallan.parivahan.gov.in or the West Bengal Police portal and carefully review the vehicle number, violation type, location, and timestamp on the West Bengal traffic police challan. Verify the registration number format, as mismatches are a common cause of incorrect challans.
Step 2: Approach the relevant traffic court. Disputing a traffic challan West Bengal formally requires a visit to the traffic court in the district where the challan was issued. For Kolkata challans, the relevant court depends on the issuing division. Bring your Registration Certificate, driving licence, insurance documents, and any supporting evidence such as dashcam footage or photographs.
Step 3: Request camera footage. Under the Right to Information Act, you are entitled to request the CCTV or ANPR footage used to generate your West Bengal RTO challan. File an RTI application with the Superintendent of Police (Traffic) in the relevant district. This is particularly effective for EM Bypass and highway challans, where ANPR misreads can occur.
Step 4: Lodge an online complaint. The West Bengal Police and Kolkata Police websites both have citizen grievance sections. Filing an online complaint creates a formal record of the dispute and is worthwhile as a parallel step to any court visit.
The Simpler Way to Check and Pay: Vehicle Info for West Bengal Drivers
Kolkata's multi-zone traffic police structure means challans issued in the North, South, East, or Suburban divisions may appear on different portals at different times, which can make tracking them confusing. Vehicle Info solves this by pulling live data from both the national Parivahan database and state-level sources, presenting your complete e-challan West Bengal record in one unified view regardless of which division or district issued the fine.
You enter your vehicle registration number on Vehicle Info, all outstanding fines appear together, and you pay directly using any of the West Bengal e-challan payment methods it supports: UPI, debit card, credit card, or net banking.
The platform also gives you access to your RC details, insurance validity, PUC status, and fitness certificate for everyday vehicle management beyond just clearing fines.
FAQs
1. How do I check my e-challan in West Bengal?
Ans: To check your e-challan West Bengal status, visit echallan.parivahan.gov.in or the West Bengal Police website at wbpolice.gov.in and enter your vehicle registration number or driving licence number. For Kolkata challans, kolkatapolice.gov.in also has a challan check section. The Vehicle Info platform and the mParivahan app are faster alternatives that show results without requiring a login or account.
2. How do I pay my traffic challan in West Bengal online?
Ans: To pay challan West Bengal online, visit echallan.parivahan.gov.in, locate your pending fine, and click Pay Now. You can also use Vehicle Info for direct West Bengal challan payment online through UPI, debit card, credit card, or net banking. Paytm, Google Pay, and PhonePe also support challan payments. Always save your payment receipt until the transaction reflects as cleared on the portal.
3. What is the West Bengal traffic police helpline number?
Ans: The West Bengal traffic police helpline for emergencies is 112. For road accident assistance, call 1073. Kolkata drivers can access division-wise traffic police contacts through kolkatapolice.gov.in. For all other districts, visit wbpolice.gov.in and navigate to your district to find the local traffic control room number and designated traffic officer contact details.
4. How long does it take for a West Bengal e-challan to appear online?
Ans: A West Bengal e-challan typically becomes visible on the Parivahan portal or the state police website within 24 to 72 hours of the violation being recorded. ANPR-generated challans from the EM Bypass and highway corridors tend to appear faster than manually issued ones. If your challan is not showing after 72 hours, check both echallan.parivahan.gov.in and wbpolice.gov.in separately, as the two databases sync on different schedules.
5. What West Bengal e-challan payment methods are available?
Ans: West Bengal e-challan payment methods include UPI through Paytm, Google Pay, and PhonePe, as well as debit cards, credit cards, and net banking. All are supported on the Parivahan portal, the West Bengal Police portal, and the Vehicle Info platform. Every payment generates a digital receipt that should be retained as proof until the challan status updates to cleared on the relevant portal.
6. Can I dispute a wrong e-challan in West Bengal?
Ans: Yes. To dispute a wrong e-challan West Bengal, verify the challan details on the Parivahan portal first, then visit the traffic court in the relevant district with your vehicle documents and any supporting evidence. You can request CCTV or ANPR footage through an RTI application and file an online grievance on the West Bengal or Kolkata Police website to create a formal dispute record.
7. What happens if I do not pay my West Bengal traffic challan?
Ans: Unpaid West Bengal RTO challan records have escalating consequences. Your vehicle's RC renewal and driving licence renewal can be blocked, and the vehicle cannot be transferred during a sale while challans remain outstanding. Fines left unpaid for an extended period are referred to the traffic court, after which you may need to appear before a magistrate and face a penalty higher than the original fine.
8. Does Durga Puja affect traffic enforcement in West Bengal?
Ans: Yes, significantly. Durga Puja is the largest festival in West Bengal and brings massive vehicle movement across Kolkata and other cities for around five to seven days. Traffic police deploy additional personnel on puja circuits, and both camera-based and officer-issued challans increase substantially during this period. If you are driving in Kolkata during Durga Puja, expect stricter enforcement and longer queues at payment counters if you have an outstanding fine.
