Terms and Condition

VehicleInfo

With the given policy, we notify the laws, rules, limitations, conditions,
and terms of services when you use our app.

1. App End User License Agreement

We thus give you a limited, revocable, non-transferable, non-sublicensable, non-exclusive licence to download, install, and use a copy of the App on an authorised device that you own or control for personal and non-commercial purposes.

Except as expressly permitted by these Terms and the terms of the mobile application store where we make the App available (each, an "App Marketplace"), you may not: (a) rent, lease, lend, sell, distribute, sublicense, or otherwise transfer or make available the App; or (b) copy, decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, alter, mimic, adapt, translate, or create derivative works of the App, any updates, content, or an (except as and only to the extent any foregoing restriction is prohibited by applicable law or to the extent as may be permitted by the licencing terms governing the use of any open source components included with the App).

2. Prohibited Behaviour

You promise that you will not use the App in any way that:

  • is illicit, illegal, or unlicensed;
  • is defamatory to anybody else;
  • is vulgar or indecent;

infringes on any other person's copyright, database right, or trademark; encourages, promotes, or aids in any illegal behaviour such as (by way of example only) copyright infringement or computer misuse You agree not to make the App available to third parties. Furthermore, you are not permitted to change, translate into other languages, reverse engineer, decompile, disassemble, or otherwise create derivative works from the App or any documentation relating to the App.

You may not transfer, lend, rent, lease, distribute, or use the App to provide services to a third party, nor may you give any rights to the App or any documentation relating to the App to a third party. It is banned to misuse any trademarks or other content presented on the App. You agree not to reproduce, duplicate, distribute, publish, or use any material in the App, directly or indirectly, in violation of our Intellectual Property Rights.

Furthermore, you shall not attempt to use the App or any component of it for harmful purposes. Furthermore, we are not liable for how you use the App. It is stated that we may take whatever legal remedies available to us under relevant laws against a user who breached the terms of this Agreement.

3. Subscriptions and Auto Renewals

At our sole discretion, we may provide free trials. You will be charged the appropriate subscription fees (if any) for your usage of the Products upon installation or the expiration of a free trial period (if applicable). Unless and until you voluntarily cancel your membership, it will automatically renew for recurring subscription periods of the same duration at the expiration of the first term of your subscription, whether such subscription is weekly, monthly, quarterly, annually, or otherwise. According to the regulations of each App Marketplace, you can cancel your membership or automatic renewals at any time in your account settings with the App Marketplace. Your membership will not be cancelled if you uninstall a Product.

If you start a subscription period and then decide to cancel it during that period, you will not be refunded for the amounts you had paid for that subscription period, but you will be able to use the Products for which you subscribed until the end of that subscription period. We have the right to adjust the applicable subscription prices at any moment. Subscription fee changes will not take effect retrospectively.

The validity of these Terms and the validity of any purchase associated with the Products will be considered separately, which means that the termination of such associated purchase will have no effect on the validity of these Terms, and the termination of these Terms may have no effect on the validity of such associated purchase.

4. Terms Of Service

We recognise that privacy is significant. This Terms Of Service applies to all apps under the publisher name of VehicleInfo. We have created this Policy to explain our Terms Of Service practices so you can understand what information about you is collected, used and disclosed. We collect information from you in order to provide corresponding services and a better user experience. With your consent of this Privacy Policy, your usage, statistics, input while using our apps would be collected.

5. Personal Information That We May Collect

We may collect any personal information which specifically identifies you as an individual and might include your Name and Email Address. VehicleInfo will utilise your personal information to notify you about updates on the website, communicate with your regarding your account or provide offers.

6. Service Highlights

VehicleInfo offers a complete range of automobile services to users. Below are some of the key features:

  • RC Search: Easily access vehicle registration details.
  • Challan Search: Stay updated on traffic fines.
  • Driving License Details Search: Retrieve your driving license information.
  • Check Resale Value: Get insights into your vehicle's resale worth.
  • Fuel Prices: Receive real-time updates on fuel prices.
  • Latest Automobile News: Keep up with industry trends.
  • Insurance & Pollution Reminders: Never miss renewal deadlines.
  • Discover New Cars and Bikes: Browse the latest models.
  • Nearby Services: Locate petrol pumps, RTO offices, and EV charging stations.
  • Driving License Practice & Exam Preparation: Prepare effectively for your driving test.
  • Calculators: Utilize various calculators for vehicle-related calculations.

Additionally, VehicleInfo also features services provided by our third-party affiliates, Some of the available services include:

  • Insurance Buying or Renewal: Simplify your insurance process.
  • Sell/Buy Vehicles: List your car or bike for sale or find pre-owned vehicles.
  • Buy Fastag: Purchase Fastag for easy toll payments.
  • Car Repair Services: Access certified repair professionals.
  • Car and Bike Accessories: Shop for a variety of accessories.
  • Car and Bike Loans: Explore financing options for your vehicle.
  • Pay Challan: Conveniently pay your traffic fines.

With VehicleInfo, you can efficiently manage all your automobile needs in one convenient place.

7. Payment Processing

Payment Gateway: All payments made through our application are processed by a secure third-party payment gateway. By using our application, you agree to comply with the payment processor’s terms of service and privacy policy.

Payment Information: You acknowledge that we do not store your payment information. All transactions are processed securely through the payment gateway.

Fees and Charges: You are responsible for any fees associated with your transactions, including taxes or additional charges imposed by your financial institution.

8. Cancellations and Refunds

Cancellation Policy:

The Cancellation Policy for VehicleInfo outlines the following :

  • Cancellation Eligibility: Users may cancel their transactions within 7-8 days from the purchase date. This applies to eligible purchases and services that have not been fully utilized or accessed.
  • Cancellation Process: To cancel a transaction, users must contact customer support, providing proof of purchase and transaction details. Once the cancellation request is received, it will be reviewed, and users will be notified of the outcome.
  • Refunds for Cancellations: If the cancellation request is approved, a refund may be issued in accordance with the Refund Policy. The refund process may take 7-8 business days to reflect in the user’s account.
  • Non-cancellable Services: Certain services, particularly those that have already been consumed or accessed, may not be eligible for cancellation. Any associated fees, such as taxes or processing charges, may also be non-refundable.

Refund Policy:

Refunds will be processed according to our policy and may take 7-8 days to reflect in your account. Please refer to the details below for more information:

  • Eligibility for Refund: Refunds will be provided for transactions that meet specific criteria, such as errors in billing, technical issues with the service, or unauthorized transactions.Refund requests must be made within 7-8 days from the purchase date.
  • Process for Refund: Users must contact customer support with proof of purchase and relevant transaction details. Once the refund request is submitted, it will be reviewed, and the user will be notified of the outcome.
  • Refund Timeline: Approved refunds may take up to 7-8 business days to be processed and reflected in the user's account.
  • Non-refundable Transactions: Certain services or features may be non-refundable, particularly if they have already been accessed or used by the user. Fees such as taxes or processing charges may also be non-refundable.
  • Exceptions: Refunds will not be issued for issues caused by user negligence, such as incorrect entries, misuse of the application, or non-compliance with the Terms and Conditions.
  • Discretionary Refunds: VehicleInfo reserves the right to issue refunds at its discretion, based on individual circumstances.

9. User Responsibilities

You agree to use the application in compliance with all applicable laws and regulations. You are prohibited from using the application for any unlawful or fraudulent purposes.

10. Non Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our App. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our App, such as the operating system and the Internet service providers utilised and other similar information.

11. How We Use Collected Information

We may use your information only for serving you better as below:

  • A. To personalise user experience;
  • To help develop our service- We may use Non- Personal Information to provide, maintain, improve and develop our services;
  • We may collect your non-personal information and use them for our market and promotion purposes, for example, we may promote or recommend more relevant apps to you.
  • We use this information to operate, maintain, and provide to you the features and functionality of our Apps, as well as to communicate directly with you, such as sending you email messages and push notifications.
  • We may also send you Service-related emails or messages (e.g., account verification, order confirmations, change or updates to features of our apps, technical and security notices). We use permission like READ_EXTERNAL_STORAGE, WRITE_EXTERNAL_STORAGE, SET_WALLPAPER.

12. How Your Information May Be Disclosed

Personal Information: We do not store Personal Information and therefore we do not disclose your Personal Information.

Non-Personal Information: We do not combine Non-Personal Information with Personal Information (such as combining your name with your unique User Device number).

We do not disclose your non-personal information for promotional purposes.

13. How We Protect Your Information

We adopt appropriate data collection, storage and practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our App. Our App is in compliance with PCI vulnerability standards in order to create as secure an environment as possible for Users.

14. Third-Party Sites

  • In general, the Applications, the Services and the Site access third party information (such as your Facebook account information) through application interfaces. We may provide links to third-party Web sites, such as Facebook, as a service to our users.
  • The Site may also carry advertisements from other companies. When you click on links of third parties in an Application, the Services or the Site, you may leave the Application, the Services or the Site. Some of these third-party sites may be co-branded with our name/logo or our affiliated entity's name/logo, even though they are not operated or maintained by us.
  • This Policy does not address, and we are not responsible for, the privacy practices of Web sites operated by third parties, whether they are linked to or otherwise accessible from an Application, the Services or the Site. The inclusion of a link or accessibility of third-party Websites does not imply endorsement of such third party Websites by us.

15. Users With Whom You Share Your Information

We cannot control the actions of other Users with whom you share your information. We cannot, and do not, control the information you share with other Users using an Application, the Services or the Site (including via Forums) or how other Users will use or share such information. We are not responsible for third party circumvention of our security measures.

16. Security

We are very concerned about safeguarding the confidentiality of your information. We do not collect Personal Information, and we employ administrative, physical and electronic measures designed to protect your Non-Personal Information from unauthorised access and use. Please be aware that no security measures that we take to protect your information are absolutely guaranteed to avoid unauthorised access or use of your Non-Personal Information which is impenetrable.

17. Sensitive Information

We ask that you not send us, and you not to disclose, any sensitive Personal Information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, sexual orientation, criminal background or membership in past organisations, including trade union memberships) on or through an Application, the Services or the Site or otherwise to us.

18. Advertising

We Ads appearing on our App may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognise your computer each time they send you an online advertisement to compile non-personal identification information about you or who use your computer.

This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers. We use Google AdSense and Facebook Audience Network SDK for advertisements in our apps. We don't collect any personally identifiable data.

A. Google Adsense

Some of the ads may be served by Google. Google's use of the DART cookie enables it to serve ads to Users based on their visit to our App and other apps on the Internet. DART uses "non personally identifiable information" and does NOT track personal information about you, such as your name, email address, physical address, etc.

B. Facebook Audience Network

There could be errors in the programming and sometimes errors may cause unwanted side effects.

19. Changes To This Terms Of Service

Our Privacy Policy may change from time to time, we will post any privacy policy changes on this page, so please review it periodically. We may provide you additional forms of notice of modifications or updates as appropriate under the circumstances.

If you do not agree to any modifications to this Policy, your sole recourse is to immediately stop all use of all Applications, the Services and the Site. Your continued use of any Application, the Services or the Site following the posting of any modifications to this Policy will constitute your acceptance of the revised Policy. Please note that none of our employees or agents has the authority to vary any of our Policies.

20. Contact

Get in touch with us regarding our terms of service by sending an email to the following address :

Email : support@vehicleinfo.app

Thank You.