VehicleInfo

1. Privacy policy

User information obtained by VehicleInfo during the operation of the App is covered here by this Privacy Policy. As an administrator in this field, VehicleInfo sets an elevated standard for itself, which extends to our Privacy Policy.

VehicleInfo collects, uses, stores and protects your data under its privacy regulations and any applicable national law. Your personal information may be processed or stored on the VehicleInfo Server in India.

This policy may change from time to time, and your continued use of VehicleInfo Services following such changes is deemed acceptance of those changes, so please review the policy for updates regularly.

VehicleInfo collects the following categories of data and information from and about its users:

2. User information we collect

• User Information/Data: VehicleInfo app will collect information like user name, e-mail address, gender, mobile number, city name, type of vehicle owned by the user, profile image, date of birth, car dealer details while using the application, and other information may be collected while using the application.
• Vehicle Information/Data: VehicleInfo application may collect some of the user vehicle data that can Car details/Bike details which is publicly available on government Parivahan services.
• User's personal information: Personal information is any data or other information that can be linked to a specific individual and used to identify that individual, whether from the data or for that data and any other information that we will be holding or which is likely to be accessible.

Personal information does not include details that have been anonymized or collected to the point where it can no longer be used to identify a specific individual, whether alone or in combination with other data. Your Internet connection, the equipment you use to access our Services, and your usage details are all collected.

3. We collect the data from

We collect the information directly from the users and or As you use our Services, this will happen automatically. (information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies).

4. How we use collected information ( Personal / Non-personal )

Thus, no personal information of the users can be used for any commercial purpose or given to third parties other than publicly available vehicle information provided by a government Parivahan service, unless the users did not admit it directly, If the application stores any personal information, it will be only used for the restricted purpose of evaluating statistical data to improve the performance of the application. As soon as this personal information is no longer necessary, it will be deleted from our servers.

The same information is made available to the users of our app. If the Government Parivahan Service stops displaying some or all Personal Information, the VehicleInfo agrees to follow suit and withhold disclosure of all Publicly Displayed Information by the Government Parivahan Service, unless that the user has not expressly consented to the use of this information.

Concerning the non-personal information of our users, VehicleInfo may share such information to our trusted partners/affiliates if the user consents, which shall comply with this Privacy Policy and relevant regulations. VehicleInfo is responsible for keeping personal information separate from non-personal information. Non-personal information is also stored momentarily on our system and is retrieved when a user interacts with and uses our application.

5. User privacy for their documents

VehicleInfo includes the ability to upload various documents to assist in the creation of a repository for the convenience of our users. Uploading of any document by the users constitutes the user's agreement to enable VehicleInfo to save these documents on its backend server to facilitate access and availability of these documents for the users on the application. VehicleInfo agrees to keep these documents private under all reasonable circumstances under its control & will not disclose any of these documents submitted to any third party without any approval of the users.

VehicleInfo allows its users to enter data or information in its application through manual methods. The input data constitutes the user agreement to enable VehicleInfo to save this data on its backend system to offer solutions and accessories to improve engagement with the users. VehicleInfo agrees to keep this Users data private under all reasonable circumstances control and will not share it with any third-party services Partners without the user agreement.

The application uses third-party services that may collect User non-personal information or information that is publicly available on Government Parivahan Services. Users agree to the privacy policies of third-party service providers used by the application, the links of which are provided below: Google Play Services, AdMob, Audience Network, OneSignal, yandex, facebook, Firebase.

6. Service Highlights

VehicleInfo offers a complete range of automobile services to users. Below are some of the key features:

• RC Search: Easily access vehicle registration details.
• Challan Search: Stay updated on traffic fines.
• Driving License Details Search: Retrieve your driving license information.
• Check Resale Value: Get insights into your vehicle's resale worth.
• Fuel Prices: Receive real-time updates on fuel prices.
• Latest Automobile News: Keep up with industry trends.
• Insurance & Pollution Reminders: Never miss renewal deadlines.
• Discover New Cars and Bikes: Browse the latest models.
• Nearby Services: Locate petrol pumps, RTO offices, and EV charging stations.
• Driving License Practice & Exam Preparation: Prepare effectively for your driving test.
• Calculators: Utilize various calculators for vehicle-related calculations.

Additionally, VehicleInfo also features services provided by our third-party affiliates, Some of the available services include:

• Insurance Buying or Renewal: Simplify your insurance process.
• Sell/Buy Vehicles: List your car or bike for sale or find pre-owned vehicles.
• Buy Fastag: Purchase Fastag for easy toll payments.
• Car Repair Services: Access certified repair professionals.
• Car and Bike Accessories: Shop for a variety of accessories.
• Car and Bike Loans: Explore financing options for your vehicle.
• Pay Challan: Conveniently pay your traffic fines.

With VehicleInfo, you can efficiently manage all your automobile needs in one convenient place.

7. Payment Processing

Payment Gateway: All payments made through our application are processed by a secure third-party payment gateway. By using our application, you agree to comply with the payment processor’s terms of service and privacy policy.

Payment Information: You acknowledge that we do not store your payment information. All transactions are processed securely through the payment gateway.

Fees and Charges: You are responsible for any fees associated with your transactions, including taxes or additional charges imposed by your financial institution.

8. Cancellations and Refunds

Cancellation Policy:

The Cancellation Policy for VehicleInfo outlines the following :

• Cancellation Eligibility: Users may cancel their transactions within 7-8 days from the purchase date. This applies to eligible purchases and services that have not been fully utilized or accessed.
• Cancellation Process: To cancel a transaction, users must contact customer support, providing proof of purchase and transaction details. Once the cancellation request is received, it will be reviewed, and users will be notified of the outcome.
• Refunds for Cancellations: If the cancellation request is approved, a refund may be issued in accordance with the Refund Policy. The refund process may take 7-8 business days to reflect in the user’s account.
• Non-cancellable Services: Certain services, particularly those that have already been consumed or accessed, may not be eligible for cancellation. Any associated fees, such as taxes or processing charges, may also be non-refundable.

Refund Policy:

Refunds will be processed according to our policy and may take 7-8 days to reflect in your account. Please refer to the details below for more information:

• Eligibility for Refund: Refunds will be provided for transactions that meet specific criteria, such as errors in billing, technical issues with the service, or unauthorized transactions.Refund requests must be made within 7-8 days from the purchase date.
• Process for Refund: Users must contact customer support with proof of purchase and relevant transaction details. Once the refund request is submitted, it will be reviewed, and the user will be notified of the outcome.
• Refund Timeline: Approved refunds may take up to 7-8 business days to be processed and reflected in the user's account.
• Non-refundable Transactions: Certain services or features may be non-refundable, particularly if they have already been accessed or used by the user. Fees such as taxes or processing charges may also be non-refundable.
• Exceptions: Refunds will not be issued for issues caused by user negligence, such as incorrect entries, misuse of the application, or non-compliance with the Terms and Conditions.
• Discretionary Refunds: VehicleInfo reserves the right to issue refunds at its discretion, based on individual circumstances.

9. User Responsibilities

You agree to use the application in compliance with all applicable laws and regulations. You are prohibited from using the application for any unlawful or fraudulent purposes.

10. We may hire third-party firms and people for the following reasons

To enable our services, supply the services on our behalf, help us & analyse how our Service is used over. Providing interest-based advertising based on potentially inferred insights derived from visiting patterns.

11. Information that will been shared to third-party services

If VehicleInfo Users share any information on the application or third-party links on the application, such content or information may be exposed to other users and may be read, collected and used by them.

VehicleInfo has formed business alliances with third parties whose services enhance the services provided by VehicleInfo and help us in providing comprehensive and user-friendly solutions to our users. However, clicking on these links and using the services of a third-party business is entirely voluntary and at the user's choice. By clicking on a third party link, the user may be redirected to the third-party app/website. Although VehicleInfo has made every effort to partner with the most reputed third party brands, any transaction done by the User on these third party platforms is solely between the User and the third party company, and VehicleInfo will not be held responsible.

12. User are been tracked

In the event of a problem, while using the App, VehicleInfo may collect data and information (via third-party products) on the user's phone log data. This log data may include information such as the User's device's Internet Protocol ("IP") address, device name, operating system version, app settings, time and date of use when using our Service, and other statistics. However, no personal information of the User is released to VehicleInfo or by any third party without the express agreement of the User.

13. Action on promotional activity

VehicleInfo may send marketing materials to our push notifications, which may or may not be related to our application and may be distributed by third parties. However, users will have the opportunity to opt out of promotional push notifications. No legal action should be taken against VehicleInfo for sending these marketing and promotional push notifications.

If the user chooses to receive targeted advertisements from VehicleInfo, please be aware that this does not mean that the user will not receive advertisements. It only gives an option to the user to receive the advertisements which do not suit him and to control the data received on the user to show the advertisement. VehicleInfo will use all reasonable efforts to protect your personal information. Nevertheless, VehicleInfo will not be liable for any unauthorised access or use of the data, despite all precautions taken to protect the data on our system.

VehicleInfo does not allow anyone to load/hyperlink any component of the application to any other App/Website without prior authorization. VehicleInfo does not allow any app/blog or social media website to be linked with VehicleInfo App.

14. Review updated

Any evaluation of our application left by users is likewise in the public domain and available to the general audience.

15. Reporting violations

By using this website, the user acknowledges that VehicleInfo shall not be liable for any direct or indirect damages of any kind, arising from access to or inability to use the content contained in the website and this application or any connection there is generated. Use of the application and any incidental issues that may arise are strictly regulated by the laws in force in India, and by using this App, the User submits to the exclusive jurisdiction of the courts.

The content contained in this application is the exclusive property of VehicleInfo and is protected by copyright and trademark. User's access to this App does not entitle the User to reproduce, transmit, store or distribute in any way the Content of any part of it.

VehicleInfo reserves the right at any time to update or modify its Privacy Policy as per the Vehicle Information Management Policy requirements or recommendations of the Government of India.

16. Contacting us

You can contact us about this privacy statement by writing email us at the address below:

Thank You